Manhattan Associates
Consultant, Cloud systems and process improvement
I work across customer teams, Operations, Cloud Services, and R&D to make data and workflows easier to trust.
- Support 5 enterprise accounts representing roughly 50% of the team’s managed contract value.
- Built a BigQuery analytics and billing platform across 15 months of history and more than 1M monthly tracking messages.
- Turned usage by customer, carrier, and billing period into billing logic and reporting views, helping Finance recover approximately $40K in annualized revenue.
- Built a client-facing hub for 40+ customer endpoints and the team’s first Bitbucket CI/CD pipeline, making integration guidance easier to publish and reuse.







